Tag: debt free advice

20 Years of Changing Lives Through Debt Advice

Toynbee Hall has celebrated 20 years of leading Debt Free Advice, marking two decades of helping more than 500,000 Londoners overcome financial challenges and build greater financial security. More than 200 partners, funders, colleagues, supporters and guests gathered at Merchant Taylors’ Hall to reflect on the achievements of the Debt Free Advice partnership and look…
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Debt Free Advice partnership led by Toynbee Hall wins national innovation award for improving debt advice

Debt Free Advice, led by Toynbee Hall, has won a national award for technology designed to help advisers spend more time supporting people facing debt and financial difficulty. The Innovation & Impact Award, presented at the 2026 Institute of Money Advisers Conference in Manchester, recognises Adviser Intelligence: a suite of tools developed by Toynbee Hall…
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Bringing the Reality of Debt Into the National Conversation 

Recently, our Director of Advice Services and Incoming Interim Chief Executive, Matt Dronfield, spoke to a national audience on GB News to highlight debt, financial hardship and how important it can be to access advice services.  Matt discussed how at Toynbee Hall, we know first hand that debt can affect anyone. Every day, our advisers support people from a range of different backgrounds and circumstances. As Matt explained on…
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From Missed Payment to Crisis: Why Council Tax Reform Matters

The Government has today announced plans to reform council tax debt collection, following last year’s consultation on making the system fairer for households struggling to keep up with payments. The proposed changes are expected to give people more time before debts escalate, introduce a cap on additional costs, and strengthen expectations that councils offer realistic…
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Debt Free Advice Welcomes FCA Executive to Toynbee Hall as Survey Reveals 13 Million Facing Financial Strain

Debt Free Advice welcomed a senior official from the Financial Conduct Authority (FCA) to its flagship advice centre at Toynbee Hall this week, as new national data confirmed the growing scale of financial vulnerability across the UK. Sarah Pritchard, Executive Director for Supervision, Policy and Competition at the FCA, joined Debt Free Advice Managing Director…
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Toynbee Hall/Debt Free Advice team celebrate with their award

Toynbee Hall Wins Best Service Delivery Innovation at the Third Sector Awards 2024 for Groundbreaking Video Advice Kiosks

Toynbee Hall is proud to announce that its Video Advice Kiosks, part of the Debt Free Advice service, have won the Best Service Delivery Innovation award at the Third Sector Awards 2024.

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