Help and Advice

Advice Hub at Toynbee Hall

I’m looking for help with…

Debt and Money

Free, expert debt advice you can trust. Debt Free Advice is here to help with any money worries.


We can help you with applications for for a range of benefits and help you maximise your income.


If you have a housing issue, our Free Legal Advice Centre may be able to help.


We can help you understand and exercise your employment rights.


We can also help with civil and family matters, racial discrimination and immigration

How to access our advice

Get advice that fits around you. We can help…

Speech bubbles on blue circle

in person

Drop in to the Advice Hub at Toynbee Hall
(Monday – Friday 10pm – 4pm)

mobile phone icon on blue circle

by phone

Give us a call on freephone
020 7247 6943
or request a callback.

web chat icon on blue circle

via web and video chat

Get advice on our webchat or video chat if your prefer to talk

whatsapp icon on blue circle

on WhatsApp

Can’t talk? Use WhatsApp to drop us a message us on
0800 808 5700

Our advice is always free and confidential

Here’s what some of our clients say:

When I received a letter from the County Court about my utility debt, I was really stressed. Debt Free Advice helped to reduce the charge from £2,000 to £800. We also came to an arrangement to pay back the rest of the debt in an affordable monthly chunk. This gave me a massive relief. I want people to know that there’s help out there, however hard you think it is.”

Debt Free Advice client

We can’t thank City Advice enough for what they’ve done for me and my husband. Their help with our Personal Independence Payment claims was a lifeline for us. Because of this, our total household’s income has gone up by £12,646.40 per year. We’re forever grateful to them, it has made such a difference to our life”.

City Advice Client

I can’t thank you enough for your kindness and assistance. I have so much going on in my head at the moment, as well as managing my loved ones fears, that all this paperwork and wondering how I will manage financially is somewhat scary. I wonder if you know how valued you are to all you help?”

Macmillan Welfare Benefits advice client

Contact us

Can’t find what you’re looking for? Drop us a message and we’ll try to point you in the right direction.