Service update – October 2020
We are now beginning to plan how we can open up some of our spaces and offer face-to-face advice but only when it is safe to do so. For now our Advice Centre REMAINS CLOSED and we are still unable to offer in-person advice. Our services are still operating by phone and email. If you are in need of some advice, please get in touch and we will do our best to help:
Please call 020 7392 2953
or
email: advice@toynbeehall.org.uk
See our Coronavirus help guide
Free, expert advice
Our advice is free, confidential and easy to access. You can speak to us over the phone, by email or you can drop in to the Advice Centre, Monday to Friday between 10am-4pm (closed between 1pm-2pm for lunch) for an Initial Assessment.
Call: 020 7392 2953
Find the service you need here:
Debt advice
We help with debt problems such as:
• Rent/mortgage
• Council tax arrears
• Pay-day loans
• Catalogue
• Credit or store cards
• Overdrafts
• Bankruptcy
•
Utility debt
Legal advice
Free, high quality legal advice on:
• Employment
and redundancy
• Immigration law
• Housing
• General legal issues
We also offer women only advice sessions
City Advice
Advice for people who live, work or study in the City of London Square Mile on:
• Welfare benefits
• Debt
• Employment rights
• Consumer rights
• Family issues
Macmillan benefits advice
Helping you deal with the financial impact of cancer. We advise on:
• Benefits
• Tax credits
• Charitable grants
• Health costs
• Transport costs
If you have any questions, our FAQ section, might be able to help
Community Services
We run a range of community services including a programme of free activities in our Community Centre, The Befriending Service and Linkage Plus.
The Community Centre has something for everyone but unfortunately the centre is currently closed and we’ve had to temporarily stop running all face-to-face activities. We’re currently running online activities in our Facebook group, ‘Activities Against Isolation’.
How we’ve helped others
Here’s what our clients have had to say after receiving advice from us:
I just can’t fault them, they are so helpful, and remain open and welcoming when I come back for advice on different things. It’s a great service. I don’t know where I’d be without it.”
Arthur
City Advice client
The moment I spoke to an adviser at Toynbee Hall they believed me and didn’t doubt me. One advisor gave me lots of moral support and the other solved all my problems. They took me out of the darkest place in my life”
Sarah
Free Legal Advice Centre client
Thank you so much for your support. You gave me the chance to learn and to do things myself. You treated me with a lot of respect. When I came to you I felt alone, and was terrified I was going to lose the house. Now I feel I can manage all of the household finances and I don’t feel scared anymore.”
Ahmed
Debt Advice client
Contact us
Can’t find what you’re looking for? Drop us a message and we’ll point you in the right direction.
