Our impact

Our Impact

OUR LATEST IMPACT REPORT

Building a fairer future

Impact Report 2023-24

Read our 2023-24 Impact Report

Advice

In 2023-24, Toynbee Hall has substantially impacted the lives of tens of thousands of people in the local community.

Advice client receives advice in the Toynbee Hall advice centre

people supported by the Advice hub at toynbee hall

People across london helped with their debt and money problems

Debt Clients were financially better off

 people with cancer helped to access benefits

In Financial Outcomes for people with a diagnosis of cancer

PEOPLE RECEiVED FREE LEGAL ADVICE AND ASSISTANCE

* based on annual income for ongoing payment and any one-off payments

Most common debt types

Utilities

Arrears
(Council Tax/rent)

Loans/credit cards

“I was so surprised by how quick the process was. I couldn’t believe how much she [debt advisor] and Debt Free Advice have helped me. I still can’t believe it.”

Peter, Debt Free Advice client

“The help we received was truly outstanding, and we are incredibly grateful for the brilliant services provided. Thank you again!”

Mrs H, City Advice client

Community

Children and young people reached

older people reached through our activity and outreach programmes

1,000 people attended community-led cultural events and 100 local residents engaged in the commissioning process

attended linkage plus Sessions for over 50+

Past reports

Download past Impact Reports to find out more about the scale and impact of our work in the East End and beyond in recent years.

2022-23

Read

2020-21

Read

2019

Read

2018

Read

2017

Read

2016

Read

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