Macmillan Benefits Advice

Advice Hub at Toynbee Hall

Together through it all

In the midst of life’s challenges, especially when confronted with a cancer diagnosis, understanding and accessing your welfare benefits should be the least of your worries.

We provide free, clear, and comprehensive welfare benefits advice specifically for those who have been diagnosed with cancer. Our expertise ensures that during these trying times, you’re equipped with the information and support needed to navigate financial welfare, allowing you to focus on recovery and wellbeing.

We can advise on:

Benefits & Tax Credits

Discover which benefits and tax credits you’re entitled to, and get expert guidance on the application process.

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Charitable grants

Access crucial funding support from charities to ease the financial burden during your health journey.

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Healthcare & travel expenses

Cover unforeseen health-related costs, especially those associated with hospital visits and treatments.

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Household budgeting

Navigate and manage household and fuel expenses effectively, ensuring you’re making the most of available resources.

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Transport privileges

Understand and apply for transportation concessions, including acquiring a disabled parking badge for ease of mobility.

Other issues

We can help with debt, eomployment or housing issues that or signpost you to specialist advisors if required.

Who we can help

We offer financial guidance to specific boroughs and hospitals. We’re here to help those in our focus areas manage the financial challenges of cancer.

Residents of Key Boroughs

If you’re located in Tower Hamlets, Newham, Hackney, or the City of London, our services are tailored just for you.

Patients at Major Hospitals

If you’re receiving treatment as an inpatient or outpatient at
St Bartholomew’s Hospital, The Royal London Hospital, Homerton University Hospital, Newham University Hospital, or Whipps Cross University Hospital, we’re poised to assist.
If you require support but do not fit this criteria, please visit the Macmillan Cancer Support site for additional resources and assistance.

Visit the Macmillan Cancer Support website
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How to access our advice

Get advice that fits around you. We can help…

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at the hospital

While receiving care in our partner hospitals, just speak to a nurse or doctor and ask for the Macmillan benefits team. We’re here to assist you during your hospital stay.

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by phone

Give us a call on freephone 020 7392 2958, or use our form to request a callback. Our lines are open Monday to Thursday,
12:30pm – 3:30pm

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by email

If you wish to contact us by email, please email

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