Join our team

Join our team

Join our team and support our work in the East End of London and beyond. Toynbee Hall embraces diversity and is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; irrespective of race, religion, age, gender, sexual orientation or disability.

All of our paid and volunteer vacancies are advertised on this section of our website. Any queries on recruitment can be emailed to application@toynbeehall.org.uk

Please note: you must complete an application form for our job opportunities – we do not accept CVs.

What we offer

Toynbee Hall is a values based organisation and it recognises that its employees are its greatest assest. We strive to support and develop our employees and to promote a healthy life work-balance.

Our employees want to make a difference in their own communities. We support and encourage this by by giving all of our employees two days a year to volunteer for a charity of their choice. We offer:

25 days annual leave (base) + 8 Bank Holidays
Sick Pay
Scheme
Group Pension Scheme
(GPP)*
Contribution towards Eye Tests and Spectacles
Cycle to Work
Scheme
Interest free season ticket loans
Employee Assistance Programme
Family friendly
policies
Learning & Development opportunities

* 4% employer contribution and minimum 5% employee contribution (Based on Toynbee Hall’s Auto Enrollment process. All eligible employees will be automatically enrolled in the GPP after 3 months’ service)

Befriending Coordinator


Contract type: Permanent
Working Hours: Part-Time 17.5 hours a week – flexible working arrangements considered
Salary: £12,916 per annum (£25,835 FTE)
Deadline for applications: 05th October 2020 (4.00pm)
Interviews will take place on Tuesday 20th October 2020.

These will include a panel interview with Toynbee Staff team, a panel interview with befriending volunteers and local community members.

Interviews are likely to be online, and the all details you’ll need will be sent in advance. The Befriending Coordinator will look after our community volunteering projects; Phone Befriending and Digital Buddies.

Through our phone befriending project 82 isolated people get weekly phonecalls from a befriending volunteer. Matched according to shared interests these befriending relationships have been a lifeline for people who otherwise would have found lockdown incredibly lonely.

Digital Buddies is a much smaller project working with less than 10 older people, supplying technology and access to the internet, alongside matching with a digital buddy who will support them to explore their individual interests online over a six month period. This could be through watching the opera together, doing yoga classes on zoom, or playing online escape the room challenges – they’ll also support older people to take control of things like prescription ordering, or video chats with relatives dependent on what the older person identifies as being the thing that will make the greatest difference to them.

The Befriending coordinator will manage these relationships – making sure that the volunteers that are a part of the programme feel supported, and keeping records of what they are doing in their volunteering. They will also monitor how the people being supported are by reading the reports volunteers complete at the end of each contact and elevating anything worrying to their manager.

Our volunteers and the people they are supporting are reflective of the community around Toynbee Hall. In order to be able to effectively support volunteers we need a Bengali speaking person in this role.

When We Speak Programme Manager

Contract type: Permanent
Working Hours: Part-Time 28 hours a week inc. one Saturday a month, regular Sunday and 
evening working (outside these requirements hours can be flexible around needs of the manager and the team)
Salary: £30,400 per annum (£38,000 FTE)

Deadline for applications:13th October 2020 (9.00am)
Interview: w/c 19th October 2020.
These will include a panel interview with Toynbee Staff team, a panel interview with young activists and local community members and a test.
Interviews are likely to be online – all details you need will be sent in advance.

The When we speak programme manager will be responsible for building and developing our heritage, youth and residential volunteering programmes – with a strong focus on how people experiencing structural inequality have historically, and can continue to influence change. It’s a really varied role so we are looking for a rights focused, creative thinker with bags of energy, amazing organisational skills and the determination to make things happen.

Your job is to be bold about claiming space and celebrating people who have historically been overlooked. In your hands our historical programme must show the impact that the diverse community we are centred in has had around here, our youth programme must be open to all and encourage building networks across cultures and experiences, whilst being honest about our resources and mentoring support being intended to even the playfield for people experiencing structural inequality. Our residential volunteering offer must bring in talented working class people and people of colour to live in our building – who will benefit from a year living in zone 1 rent free, and who will enthusiastically use the time to build connections locally, create alongside local people, and develop their practice.

The tools you have at your disposal are your teams time, a budget for programming, small grants to young people and mentoring, and access to our online and actual space. You’ll be part of a friendly, can do and social justice obsessed team who love to collaborate. If you can make a success of this portfolio you will be enthusiastically supported to fundraise and grow it. You’ll bring with you lived experience of structural inequality, a keen interest in the history of social movements, and the east end in particular, experience of building positive relationships, great organisation and record keeping skills, and the ability to fairly and supportively manage your team.

WWSPM Pack

Programme Management Coordinator

Contract type: Permanent
Working Hours: Part-Time 25 hours – flexible working arrangements considered
Salary: £21,428 per annum (£30,000FTE)
Working Hours: Part-Time 25 hours a week – flexible working arrangements welcomed

Deadline for applications: 19th October 2020 (09.00am)
Interview: w/c 2nd November 2020.
These will include a panel interview with Toynbee Staff team, and a test.
Interviews are likely to be online – all details you need will be sent in advance.

Toynbee Hall’s services team runs 5 programme streams of activity with multiple projects within each one. Between these streams thousands of people a year get advice, attend events and community activities, volunteer and run their own projects.

Our diverse, enthusiastic and creative team work hard everyday to make East London a Fairer and Happier place. The team are brilliant at doing, at helping and at getting a lot done with very little resources. And we need your help to make us efficient as possible.

You’ll counter balance the teams creativity by putting into place systems to help them plan, manage and communicate projects. You’ll reduce duplication of work, and simplify daily life by helping us all use shared processes, checklists and ways of communicating. You’ll have your eye on risk, on the things that need reviewing and updating regularly and help us to prioritise the important over the urgent, so we can make real and sustained progress rather than constantly reinventing the wheel.

You’ll be straightforward, friendly and easy to work with. You’ll design systems that are easy and instinctive for human beings to use and support them to use them. You’ll be confident in reminding us of the benefits of using systems, and in supporting your colleagues to work in new ways.

Your role will report into the Head of Services and you will work with Programme Managers across services to ensure that we can see the value in the work we do, are delivering on the organisations strategy and are sharing information with the rest of the organisation in a supportive and helpful way.

This is a new way of working for us – so we’ll be grateful for your confidence, experience and patience. In exchange for all the above you’ll get to work in a historic building, with a really friendly and supportive team and do work you can be really proud of. We can’t wait to meet you.

PMC Pack

Volunteering Programme Manager

Contract type: Permanent
Working Hours: Part-Time 25 hours a week – flexible working arrangements considered
Salary: £25,000 per annum (£35,000 FTE)

Deadline for applications:19th October 2020 (9.00am)
Interview: w/c 2nd November 2020.
These will include a panel interview with Toynbee Staff team, a panel interview with volunteers and a test.
Interviews are likely to be online – all details you need will be sent in advance.

Toynbee Hall is community organisation that is working to build a fairer and happier East London in partnership with people who live here. Based in the East End of London, we work alongside people who live here, to tackle unfairness and make this a place where everyone has an equal chance to thrive. We take an asset based approach to our work, and believe everyone has something valuable to offer in the fight for a fairer London. What we learn from our work in London we use to influence change across the UK.

The volunteer programme manager will work to ensure that people volunteering with us have a really great experience here, that they are valued and that they feel that volunteering here is a positive experience for them. They will also work to make sure that volunteers make the biggest impact possible in making East London a fairer and happier place.

In particular they will work in partnership with HR to make sure that anyone within the organisation managing volunteers recruits, inducts and trains them well. That volunteer managers get training, support and resources that make it easy to offer their volunteers a great experience. Core training modules in things like safeguarding, record keeping and confidentiality will be offered by the Volunteer Programme Manager to all volunteers in the organisation. They will put into place celebrations and thank yous for volunteers at regular intervals, and track the impact of volunteering on both their own lives and the projects they will volunteer in.

In addition to this cross organisational function the Volunteer Programme Manager will specialise in supporting advice volunteers to be trained to a high level of competency, placed in our advice teams and supervised by advisors and team managers. Working closely with our advice team managers the volunteer programme manager will devise a progression route for volunteers that will support them to become confident and competent progressing from note taking, into form filling and finally advising people who come to us for support in a way that ensures that anyone coming to us gets the right advice from a competent and appropriate person. Some of the areas we advise in are regulated advice so can only be done by qualified persons, your training will be as good at ensuring that people know what they can’t advise on as well as what they can.

The post holder will be a key member of the Toynbee Hall team, with responsibility for transforming the way Toynbee Hall values and includes our volunteers. This role will include developing a programme of work which co-ordinates volunteer recruitment, inductions, training and ongoing development, and supports managers and teams across the organisation to ensure our volunteers have a quality experience. The role will be supported by a cross organisation programme board including members of the HR, Services and Policy and Research teams.

VPM Pack

Debt Advisor (multiple positions)

Contract type: Permanent
Working hours: Full time – 35 hours per week
Starting salary: £30,000 per annum
Location: Multiple sites across London – will be required to work from different offices each day
This role is suitable for flexible working. We are open to discussing at the interview the possibility of reduced hours, remote working, flexible start and finish times or compressed hours.

Debt Free London is London’s free face-to-face debt advice service helping over 24,000 Londoners with their debt and money problems each year. Our trained and accredited advisors are based across 25 partner charities and can help with all types of money worries from rent and council tax arrears to credit card and catalogue debt. We can work with clients to prioritise their bills & debts, helping them to write letters and advocating on their behalf.

The Debt Free London partnership is led by Toynbee Hall, the employer for this role, a charity where people come for excellent local services and where they can share ideas and experience, gather information and knowledge that we use together to take action to change lives and eradicate poverty. Our programmes include free advice services, financial inclusion services, wellbeing services, including work with older people and community learning services supporting young people and new migrants.

Job DescriptionApplication Form

Trainee Debt Advisor (multiple positions)

Contract type: 12-month contract, immediate starte
Working hours: Full time – 35 hours per week
Starting salary: £22,000 per anunum.
No specific closing date, will review applications as they are received

This role is suitable for flexible working. We are open to discussing at the interview the possibility of reduced hours, remote working, flexible start and finish times or compressed hours.

Debt Free London is London’s free face-to-face debt advice service helping over 24,000 Londoners with their debt and money problems each year. Our trained and accredited advisors are based across 25 partner charities and can help with all types of money worries from rent and council tax arrears to credit card and catalogue debt. We can work with clients to prioritise their bills & debts, helping them to write letters and advocating on their behalf.

The Debt Free London partnership is led by Toynbee Hall, the employer for this role, a charity where people come for excellent local services and where they can share ideas and experience, gather information and knowledge that we use together to take action to change lives and eradicate poverty. Our programmes include free advice services, financial inclusion services, wellbeing services, including work with older people and community learning services supporting young people and new migrants.
 
The postholder will learn on how to provide advice to over-indebted Londoners with free, face to face advice that is accurate, effective and tailored to individuals’ circumstances.

The postholder will provide to support and to learn from experience Debt Advisers.


This role is suitable for flexible working. We are open to discussing at the interview the possibility of reduced hours, remote working, flexible start and finish times or compressed hours.