Join our team

Join our team

Join our team and support our work in the East End of London and beyond. Toynbee Hall embraces diversity and is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills; irrespective of race, religion, age, gender, sexual orientation or disability.

All of our paid and volunteer vacancies are advertised on this section of our website. Any queries on recruitment can be emailed to application@toynbeehall.org.uk

Please note: you must complete an application form for our job opportunities – we do not accept CVs.

What we offer

Toynbee Hall is a values based organisation and it recognises that its employees are its greatest assest. We strive to support and develop our employees and to promote a healthy life work-balance. We are open to discussing at the interview the possibility of reduced hours, remote working, flexible start and finish times or compressed hours.

Our employees want to make a difference in their own communities. We support and encourage this by by giving all of our employees two days a year to volunteer for a charity of their choice. We offer:

25 days annual leave (base) + 8 Bank Holidays
Sick Pay
Scheme
Group Pension Scheme
(GPP)*
Smart Employee Eyecare Vouchers
Cycle to Work
Scheme
Interest free season ticket loans
Employee Assistance Programme
Family friendly
policies
Learning & Development opportunities

* 4% employer contribution and minimum 5% employee contribution (Based on Toynbee Hall’s Auto Enrollment process. All eligible employees will be automatically enrolled in the GPP after 3 months’ service)

Fundraising Executive

Contract type: Fixed term until 28 January 2022 (with potential for extension)
Working hours: Negotiable but minimum 21 hours/week (Full-time hours = 35 hours/week)
Salary Grade: £27,000 per annum (pro-rated for part-time hours)
Location: 28 Commercial Street, London E1 6LS

Deadline: 24 October 2021 (4.00pm)
Interview: 2 November 2021
We are looking for a skilled and proactive Fundraising Executive to lead our individual giving programme, supporting the development of new investment and diversification of funding.
The role will form part of a dynamic and supportive Development and Communications team of five where you will have the opportunity to apply your skills across a broad range of fundraising and communications activities, while focussing on individual giving..

The key aspects of this role include:
1. Developing and delivering our individual giving programme and annual appeals to grow the number of people supporting Toynbee Hall and ensure that supporters feel valued.
2. Managing and developing the fundraising communications on our website and social media, including regular donor communications.
3. Overseeing the administration systems of the Development & Communications team, including management of our database, Raiser’s Edge.

Quality Assurance Manager (Debt Free London)

Contratc Type: Fixed Term Until End of January 2022
Working hours: 35 hours per week – rota basis covering 7 days a week, from 8.00 am – 8.00 pm
Salary: £37,000 per annum
Location: Multiple sites across London – may be required to work from different offices each day

Application Deadline: 18th October 2021 (midday)

Toynbee Hall is a charity where people come for excellent local services and where they can share ideas and experience, gather information and knowledge that we use together to take action to change lives and eradicate poverty. Our programmes include free advice services, financial inclusion services, wellbeing services, including work with older people and community learning services supporting young people and new migrants.

Funded by the Money and Pension Service – previously Single Finance Guidance Body (SFGB) and the Money Advice Service (MAS), Toynbee Hall is the lead partner of a London-wide free face-to-face debt advice partnership which supports over 25,000 Londoners with their debt and money problems each year. Our trained and accredited advisors are based across 17 partner organisations and help with all types of money worries from rent and council tax arrears to credit card and catalogue debt.

Job purpose
1. Work with, and provide support to, partner organisations to improve the provision of consistent and high-quality debt advice
2. Line managing a team of Technical Supervisors, and working collaboratively with the wider Debt Free London Leadership Team to inform and support contract compliance and performance management activities
3. Implement best practice systems and processes to improve advice services
4. Contribute to the good and efficient working of the team in delivering against the business plan.

Application Form

Technical Supervisor (Debt Free London)

Working hours: 35 hours per week – rota basis covering 7 days a week, from 8.00 am – 8.00 pm
Salary: £33,000 per annum
Location: Multiple sites across London – may be required to work from different offices each day

Application Deadline: 18th October 2021 (midday)

Toynbee Hall is a charity where people come for excellent local services and where they can share ideas and experience, gather information and knowledge that we use together to take action to change lives and eradicate poverty. Our programmes include free advice services, financial inclusion services, wellbeing services, including work with older people and community learning services supporting young people and new migrants.

Funded by the Single Finance Guidance Body (SFGB), previously the Money Advice Service (MAS), Toynbee Hall is the lead partner of a London-wide free face-to-face debt advice partnership which supports over 25,000 Londoners with their debt and money problems each year. Our trained and accredited advisors are based across 28 partner organisations and help with all types of money worries from rent and council tax arrears to credit card and catalogue debt.

The purpose of the role
1. To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances
2. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement
3. To ensure career progression is identified and implemented for all Trainees.

JD Technical Supervisor

Debt Advisor (Debt Free London)

Contract type: Permanent
Working hours: 35 hours per week  – rota basis covering 7 days a week, from 8.00 am – 8.00 pm
Salary: £30,000 per annum 
Location: TBC

Application Deadline: 18th October 2021 (midday)

Debt Free London is London’s free face-to-face debt advice service helping over 24,000 Londoners with their debt and money problems each year. Our trained and accredited advisors are based across 25 partner charities and can help with all types of money worries from rent and council tax arrears to credit card and catalogue debt. We can work with clients to prioritise their bills & debts, helping them to write letters and advocating on their behalf.

The Debt Free London partnership is led by Toynbee Hall, the employer for this role, a charity where people come for excellent local services and where they can share ideas and experience, gather information and knowledge that we use together to take action to change lives and eradicate poverty. Our programmes include free advice services, financial inclusion services, wellbeing services, including work with older people and community learning services supporting young people and new migrants.

Job purpose:
1. To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training