City Advice is a free advice service exclusively for people who live work or study in the City of London* or live in a City of London estate.
*What is the City of London Square Mile?
We can help with:
If you are struggling to understand your benefits entitlement or need help to know how and what to claim, we can help.
We can help you with any worries that you have about your housing situation such as deposits, disrepair, homelessness.
When you buy goods or services the law protects your rights as a consumer. We can help if you’re treated unfairly or when things go wrong.
We help with all kinds of debt problems, from credit or store cards to council tax arrears, mortgage problems, court fines or bankruptcy.
We can help with work related issues, including redundancy, dismissals and discrimination.
We can advise you on your rights and options, this could include the legal options for your finances, children and property.
How to get advice
1. By phone: Call 020 7392 2919 Monday to Friday (10am – 4pm)
2. By text: text us a brief summary of your issue on 07432 658083.
3. Contact us by email at email@example.com
4. Complete our online form below and one of the team will get back to you.
5. In person at one of our drop-in sessions. See below.
Drop-in sessions at Toynbee Hall every Thursday
Please note: There is NO drop-in on Thursday 1st February due to staff training.
If you would like to speak to an advisor in person, please drop-in to the Advice Hub at Toynbee Hall on Thursday’s between 10am – 12pm.
Advice Hub at Toynbee Hall
28 Commercial Street
You can also get advice by phone or email.
or complete our online form and one of our team will get back to you
Call 020 7392 2919 or email firstname.lastname@example.org
If you DO NOT live, work or study in the City of London Square Mile, find out what other services you can access here.
If you need help with a legal issue, our Free Legal Advice Centre may be able to help. Complete this online form to arrange to speak with a legal advisor.
Complete the online form
Fill out tthis form and one of our advisors will get back to you.
How we’ve helped others
Some names have been changed to protect privacy
I just can’t fault them, they are so helpful, and remain open and welcoming when I come back for advice on different things. It’s a great service. I don’t know where I’d be without it.”
City Advice client
No words of praise would match what we feel you did for us through these hard times. Our baby owes a lot to you born healthy and strong as she is!”
City Advice client