For a future without poverty
Tel: 020 7392 2953
The free advice service for the City of London
City advice is a free advice service that offers confidential and impartial advice to help people in the City of London manage their everyday problems.
Our expert advisors are qualified to advise on:
- Welfare benefits
- Legal issues
- Consumer rights
- Employment rights
- Family and relationship problems
City advice is available to anyone who lives, works or studies in the City of London Square Mile (or City of London Corporation Estate).
How does the City of London differ from London city?
The City of London is a city and county within London city (London the city is with a small 'c' in city, City of London has a Capital), and is often referred to as 'The Square Mile'. It is one of the 33 local authority districts although is not actually a London Borough.
The City of London has added responsibilities over other Local Authorities including being the police authority (City Police) and ownership beyond its boundaries. The Corporation is headed by the Lord Mayor of the City of London which is different to the Mayor of London.
To see if you live, work or study in the City of London take a look at our 'About City Advice page '-
The new Workers Advice Line
City advice now offers an advice line delivered by RCJ Advice – a Citizens Advice service working in partnership with Toynbee Hall. The new advice line provides the same free, expert and confidential advice on a wide range of issues, and is available to people who work in the City of London.
If you work in the City and need advice, call the
new Workers Advice Line on 020 3475 5080
(Mon-Fri 10am - 5pm, Thurs 1pm-7pm)
Watch the video and find out how City Advice can help you.
Need advice? Get in touch today
Live in the City?
Call our general advice line: 020 7392 2919 (Mon-Fri 10am -5pm)
Work in the City?
Call our workers advice line: 020 3475 5080 (Mon-Fri 10am - 5pm, Thurs 1pm-7pm)
Text 07432 658083
Drop-in to one of our advice surgeries
Online by completing the query form below.
Unsure if you are eligible for this free service? Check our map.
Our advice services
Request a call back from one of our advisors.
Complete this form to request a call back from one of our experienced advisors.