Housing, Consumer and Debt
For an appointment by phone, please complete the online Initial Assessment form below.
We can help with:
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- Council house provision
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- Eviction
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- Overcrowding
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- Disrepair
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- Neighbours
- Fitness for habitation
We also advise on consumer rights issues, including disputes with banks, insurance companies, phone and utility companies, traders and service providers, faulty goods, fraud – bank accounts, identity fraud.
We also provide debt advice at this session.
What do I need for my appointment?
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- Tenancy agreement, letter from your landlord – if you are renting- or mortgage details – if you have a mortgage
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- Any court papers
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- Title deeds – if you own your home
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- Lease – if you are a long leaseholder
- Proof of your income – wage slips, benefit letters, tax credits
Consumer problems
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- Full details of the goods or services causing the issue
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- Court documents or legal agreements
- Proof of your income – wage slips, benefit letters, tax credits
Debt and money problems
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- Details of your income – wage slips, benefit letters, tax credits
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- Bank statement – latest copy
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- Details of those you owe money to and how much – latest statements and demands for payments
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- Copy of the original loan agreements
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- Copy of any court papers
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- Details of your household expenditure: how much you spend on food, transport, phone, energy bills etc
- Copy of the latest correspondence you have received – e. g: letters from bailiffs
