Legal Advice

Service update – September 2020

Our Advice Centre remains closed and we are still unable to offer any face-to-face advice appointments but we can help by phone or email. Please contact us and we will arrange an appointment to speak to one of our Free Legal Advice volunteers.

Please call 020 7392 2953 or email: flac@toynbeehall.org.uk

Legal Advice


Free, confidential and high quality legal advice

Each year we provide thousands of people with free legal assistance on a range of issues within UK law. We are a volunteer-run advice service, and we provide quality assured legal advice to people across London. Our volunteers are a mix of barristers, solicitors, trainee solicitors and law students.

Get in touch

New clients

To book an appointment, your matter will need to be assessed by the Initial Assessment team.

Complete our online form to book an appointment

To do this you can either
complete the online form below or call 020 7392 2953 so that we can initially assess your issue. Due to COVID-19, we are currently unable to offer any face-to-face advice appointments until further notice.

Returning clients

All returning clients please complete the online form below. We will then assess whether or not we are able to assist you further. Please note this is an answer-phone service.

Create your own user feedback survey

What to expect

Here’s more information on what the Free Legal Advice Centre can and cannot offer.

Please note: we always try our best to ensure that you are seen on time.

What we CAN do

• Provide confidential legal advice
• Offer one-off appointments

What we CANNOT do

• Represent you in court or at a tribunal
• Do any casework on your behalf
• Guarantee any repeat appointments received will be with an adviser you have seen in the past.
• Receive documents by email / post from you or third parties.
•Guarantee that you will be seen at the time your appointment was booked for, as appointments sometimes run over.

Support our Free Legal Advice Centre

Through supporting our legal advice work you will enable access to justice for families and individuals. The Centre is underpinned by dedicated volunteers and committed supporters. You can support this work through a regular or one-off donation by clicking the link below, or by contacting our Development team to discuss volunteering and other ways of supporting: rob.crich@toynbeehall.org.uk

Be a supporter