Service update – August 2020
Our Advice Centre remains closed and we are still unable to offer any face-to-face advice appointments but we can help by phone or email. Please contact us and we will arrange an appointment to speak to one of our Free Legal Advice volunteers.
Please call 020 7392 2953 or email: flac@toynbeehall.org.uk
Legal Advice
Free, confidential and high quality legal advice
Each year we provide thousands of people with free legal assistance on a range of issues within UK law. We are a volunteer-run advice service, and we provide quality assured legal advice to people across London. Our volunteers are a mix of barristers, solicitors, trainee solicitors and law students.
Get in touch
New clients
To book an appointment, your matter will need to be assessed by the Initial Assessment team.
Complete our online form to book an appointment
To do this you can either complete the online form below or call 020 7392 2953 so that we can initially assess your issue. Due to COVID-19, we are currently unable to offer any face-to-face advice appointments until further notice.
Returning clients
All returning clients please complete the online form below. We will then assess whether or not we are able to assist you further. Please note this is an answer-phone service.
Legal Advice Centre Timetable
Please note: All legal advice sessions are by appointment only.
Please note: During very busy times you might have to wait for several hours until you see an adviser. The adviser who assists you does not act as your solicitor and cannot represent you in court.
What to expect
Here’s more information on what the Free Legal Advice Centre can and cannot offer.
Please note: we always try our best to ensure that you are seen on time.
What we CAN do
• Provide confidential legal advice
• Offer one-off appointments
What we CANNOT do
• Represent you in court or at a tribunal
• Do any casework on your behalf
• Guarantee any repeat appointments received will be with an adviser you have seen in the past.
• Receive documents by email / post from you or third parties.
•Guarantee that you will be seen at the time your appointment was booked for, as appointments sometimes run over.
Support our Free Legal Advice Centre
Through supporting our legal advice work you will enable access to justice for families and individuals. The Centre is underpinned by dedicated volunteers and committed supporters. You can support this work through a regular or one-off donation by clicking the link below, or by contacting our Development team to discuss volunteering and other ways of supporting: rob.crich@toynbeehall.org.uk
Be a supporter
