The Free Legal Advice Centre
Free, confidential and high quality legal advice.
The Free Legal Advice Centre at Toynbee Hall has been running for 125 years and is the world’s most continuously running free legal advice centre.
Each year we provide hundreds of people with free legal assistance on a range of issues within UK law. We are a volunteer-run advice service, and we provide quality assured legal advice both in person, at our Advice Centre, and remotely, by telephone or Microsoft Teams. We are dedicated to providing an accessible service. If you have any accessibility or language needs, please do make this clear when asking for an appointment.
If you would like to make an appointment to see a legal advisor, please complete the initial assessment form below.
Get in touch
New clients
To book an appointment, please complete the online form below so that we can initially assess your issue.
Returning clients
All returning clients please complete the online form below. We will then assess whether or not we are able to assist you further. Please note this is an answer-phone service.
You can understand more about how we use personal data by visiting our Data Protection, Privacy and GDPR Page
Know your rights: Self-help legal packs
With the help of our partners, we have put together a series of videos and guides to help with some of the most common housing issues. These guides can help you resolve your legal issues quickly, without the need for seeing an advisor.
Template Schedule of Loss Form
Download FileA Panel Discussion on Reasonable Adjustments
Transcript of Reasonable Adjustments Panel Discussion
Download FileThe Domestic Abuse Act 2021
Download FileDomestic Abuse
Download FileDraft Reasonable Adjustments letter
Download FileSharing your invisible disability with your employer
Download FileWhat are reasonable adjustments? Know your rights if you’re a disabled person in the workplace
Download FileTransferring your tenancy – Joint to Sole Tenancy
Download FileStop and Search: Know Your Rights
Unfair Dismissal: Know Your Rights
Starting a self-healing journey – For Domestic Abuse survivors
Download FileIllegal Evictions: Know Your Rights
Eviction (Rent Arrears) – a checklist
Download FileRent Arrears: Contacting your landlord – rent letter guidance
Download FileRent Arrerars: Know Your Rights
Remote Video Hearing Checklist
Download FileRemote Hearings: Know Your Rights
Preparing for a remote hearing?
Download FileChecklist: Practical tips to prepare for a remote hearing
Download FileWe would like to thank:
The Bank of New York Mellon for their pro bono support in helping Toynbee Hall’s Free Legal Advice Centre undertake this legal education project. We would like to thank them for helping us create the Filling in a schedule of loss after unfair dismissal guide to help members of the community with their rights in regard to unfair dismissal, thereby empowering them to understand and exercise their legal rights.
Bloomberg’s Legal and Compliance department for their support and in particular, we would like to thank Detelina Milanova-Zlatareva for helping us create the Rent Arrears: Contacting your landlord and Eviction: Rent Arrears – A checklist resources to help members of the community with their housing problems.
Howard Kennedy for their pro bono support in helping Toynbee Hall’s Free Legal Advice Centre undertake this legal education project. In particular, we would like to thank Jack Richards, Anjali Janani and Emma Richards for helping us create these Remote Hearing resources to help members of the community with their civil rights in regard to remote hearings during COVID-19.
Cleary Gottlieb Steen & Hamilton LLP and their volunteers for their support of Toynbee Hall’s Free Legal Advice Centre, as well as our work to empower members of the community to understand and exercise their legal rights and tackle racial injustice.