Legal Advice
Important notice: The Free Legal Advice Centre is now closed until Monday 19th August. Should you require urgent assistance during this period, please visit the Law Works website.
Free, confidential and high quality legal advice
Each year we provide thousands of people with free legal assistance on a range of issues within UK law. We are a volunteer-run advice service, and we provide quality assured legal advice to people across London. Our volunteers are a mix of barristers, solicitors, trainee solicitors and law students.
Get in touch with us
New clients
To book an appointment, your matter will need to be assessed by the Initial Assessment team. They will conduct an assessment of your matter and determine whether it is related to an area of law the Free Legal Advice Centre can assist you with. If not they will endeavour to find an appropriate agency to help you with your matter.
You can drop in to our advice centre at 28 Commercial Street, 11 6LS, between 10.00am–4.00pm, Monday-Friday (closed between 1:00pm and 2:00pm for lunch) so that we can initially assess your issue.
Returning clients
All returning clients should contact the service by telephone, we will then assess whether or not we are able to assist you further. Please note this is an answer-phone service.
Call us on 020 7392 2978 or email flac@toynbeehall.org.uk
Legal Advice Centre Timetable
Please note: All legal advice sessions are by appointment only.
| Monday | Employment rights Immigration law* |
|---|---|
| Wednesday | General advice |
| Thursday | Housing, Consumer rights and Debt advice |
| Saturday** | Women-only general advice |
* Every other Monday **1st and 3rd Saturday of each month
Please note: During very busy times you might have to wait for several hours until you see an adviser. The adviser who assists you does not act as your solicitor and cannot represent you in court.
What to expect
Here’s more information on what the Free Legal Advice Centre can and cannot offer.
Please note: we always try our best to ensure that you are seen on time.
What we CAN do
• Provide confidential legal advice Offer one-off appointments
What we CANNOT do
• Represent you in court or at a tribunal
• Do any casework on your behalf
• Guarantee any repeat appointments received will be with an adviser you have seen in the past.
• Receive documents by email / post from you or third parties.
•Guarantee that you will be seen at the time your appointment was booked for, as appointments sometimes run over.
Support our Free Legal Advice Centre
Through supporting our legal advice work you will enable access to justice for families and individuals. The Centre is underpinned by dedicated volunteers and committed supporters. You can support this work through a regular or one-off donation by clicking the link below, or by contacting our Development team to discuss volunteering and other ways of supporting: rob.crich@toynbeehall.org.uk
Be a supporter
