City Advice help guides

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Advice Hub at Toynbee Hall
Free, expert advice for people in the City of London

Help guides

Here are some handy guides that could help you get extra support

We’ve created a series of easy-read education packs to help you understand what support is available and how you can get it. There may be extra forms of support that you might not be aware of.

How to cope with the Cost of Living Crisis Part 2

In part 2 of our cost of living help guide, we list some of the ways you can maximise your income. 

How to cope with the Cost of Living Crisis Part 1

In part 1 of our cost of living help guide, we list some of the ways you can maximise your income. 

Travel concessions in the City of London

Various travel concessions are available for people living in the City of London

A Guide to Care Assessments

This guide explains Care and Care needs assessments where a person appears to need a carer or has caring responsibilities

Understanding Debt

Debt is a complex area, but it is really important to understand the difference between different types of debt. This is a guide to understanding debt. 

Top tips on tax

This guide, produced by TaxAid, has some helpful tips on tax. 

Benefits for older people

This guide explains Attendance Allowance and Pension Credit and how you can claim it.

If you live, work or study in the City of London Square Mile*, contact City Advice and we can provide free, expert advice on a range of issues.

* What is the City of London Square Mile? Check this map to see if you’re eligible for this service.