Our impact

Our Impact

OUR LATEST IMPACT REPORT

For a fairer future

Impact Report 2022-23

Read our 2022-23 Impact Report

Advice

In 2022/23, Toynbee Hall has substantially impacted the lives of tens of thousands of people in the local community.

Advice client receives advice in the Toynbee Hall advice centre

cases opened

People across london helped with their debt and money problems

Clients were financially better off

 people with cancer helped to access benefits

In Financial Outcomes for people with a diagnosis of cancer

PEOPLE RECIEVED FREE LEGAL ADVICE AND ASSISTANCE

* based on annual income for ongoing payment and any one-off payments

Most common debt types

Rent arrears

Council tax arrears

Credit card

“We can’t thank City Advice enough for what they have done for me and my husband. Their help with our Personal Independence Payment claims was a lifeline for us. Because of this, our total household’s income has gone up by £12,646.40 per year. We’re forever grateful to them, it has made such a difference”.

Mr and Mrs R’s story, City Advice client

“When I received a letter from the County Court about my utlility debt, I was really stressed. Debt Free Advice helped to reduce the charge from £2000 to £800. We also came to an arrangement to pay back the rest of the debt in an affordable monthly chunk. This gave me a massive relief. I want people to know that there’s help out there, however hard you think it is.”

Simon, Debt Free Advice client

Community

social activity sessions with 1,392 attendees.

Physical activity Sessions with 987 attendees.

was distributed to the local community to run cultural events

Community-led projects commissioned

Past reports

Download past Impact Reports to find out more about the scale and impact of our work in the East End and beyond in recent years.

2020/21

Read

2019

Read

2018

Read

2017

Read

2016

Read

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