Our Impact
Advice
In 2022/23, Toynbee Hall has substantially impacted the lives of tens of thousands of people in the local community.
cases opened
People across london helped with their debt and money problems
Clients were financially better off
people with cancer helped to access benefits
In Financial Outcomes for people with a diagnosis of cancer
PEOPLE RECIEVED FREE LEGAL ADVICE AND ASSISTANCE
* based on annual income for ongoing payment and any one-off payments
Most common debt types
Rent arrears
Council tax arrears
Credit card
“We can’t thank City Advice enough for what they have done for me and my husband. Their help with our Personal Independence Payment claims was a lifeline for us. Because of this, our total household’s income has gone up by £12,646.40 per year. We’re forever grateful to them, it has made such a difference”.
Mr and Mrs R’s story, City Advice client
“When I received a letter from the County Court about my utlility debt, I was really stressed. Debt Free Advice helped to reduce the charge from £2000 to £800. We also came to an arrangement to pay back the rest of the debt in an affordable monthly chunk. This gave me a massive relief. I want people to know that there’s help out there, however hard you think it is.”